Returns & Exchanges
At Louise Unger, we will do our upmost best to deliver a pleasurable experience with our products. If for any reason you do not feel satisfied with any of our products, we want to take corrective action and make sure you have been taken care of. Please email us your concerns to firstname.lastname@example.org or text (980) 213-1533 and we will work with you to get your issues fixed.
Please include the following with your correspondence:
First & Last Name, Order Number, along with the issue you have with the product(s).
To qualify for a full refund, you must ship the product in it's original packaging within 7 calendar days of receiving your order. A return label will be provided to you at no cost.
Exchanges are only accepted on unopened products. We will be happy to exchange the product you purchased for another within the same product range that matches the same price within 14 days of your order. You will bear the cost of shipping the original product back to us.